Netomi Raises $110M Series C as Accenture and Adobe Bet on Agentic CX
Netomi closed a $110M Series C led by Accenture Ventures, with Adobe Ventures, WndrCo, NAVER Ventures, SLW, Metis Strategy, and Fin Capital all in. Total funding crosses $160M. Greg Brockman, Demis Hassabis, and Mustafa Suleyman backed the early rounds. Three lab CEOs on the cap table is itself a signal.
What separates Netomi from the broader agentic-CX field: their reference customers are Delta, United, MetLife, Paramount, DraftKings, NBA, and Ingram Micro. These are the highest-stakes regulated environments, where a hallucinating agent costs millions in compliance fees or refunded flights. Netomi's pitch is that they've solved the failure mode at scale.
Accenture didn't just write a check, they cut a global alliance to push Netomi onto enterprise clients worldwide. Adobe Ventures is folding Netomi into the Brand Concierge agentic ecosystem. Jeffrey Katzenberg from WndrCo joined the board. The $110M goes to deployments and R&D.
Read this alongside Avoca ($125M, services economy) and Hightouch ($150M, martech). Three vertical-CX-agent rounds in seven days. The pattern is clear. Capital is concentrating in vendors that own a specific industry's failure modes, not in horizontal Sierra-style platforms. The seat war is being won by people who've already deployed at airline-grade scale.
Press release: https://www.businesswire.com/news/home/20260429618643/
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What separates Netomi from the broader agentic-CX field: their reference customers are Delta, United, MetLife, Paramount, DraftKings, NBA, and Ingram Micro. These are the highest-stakes regulated environments, where a hallucinating agent costs millions in compliance fees or refunded flights. Netomi's pitch is that they've solved the failure mode at scale.
Accenture didn't just write a check, they cut a global alliance to push Netomi onto enterprise clients worldwide. Adobe Ventures is folding Netomi into the Brand Concierge agentic ecosystem. Jeffrey Katzenberg from WndrCo joined the board. The $110M goes to deployments and R&D.
Read this alongside Avoca ($125M, services economy) and Hightouch ($150M, martech). Three vertical-CX-agent rounds in seven days. The pattern is clear. Capital is concentrating in vendors that own a specific industry's failure modes, not in horizontal Sierra-style platforms. The seat war is being won by people who've already deployed at airline-grade scale.
Press release: https://www.businesswire.com/news/home/20260429618643/
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