CometChat Raises $6.5M to Scale AI Agent Platform for Enterprise
CometChat announced $6.5 million in strategic funding from Run Ventures on March 17, 2026, to expand its AI agent platform for enterprise ecosystems. The company has raised $21.1 million to date.
CometChat is pivoting from its in-app communication infrastructure roots to become a full-stack AI agent platform. The expansion strategy focuses on three pillars: Proactive Outbound Intelligence (agents that autonomously monitor conditions and contact customers before they reach out), Multi-Agent Orchestration (a visual workflow builder for coordinating specialized agents without code), and a Customer Intelligence Layer (automatic extraction of customer preferences for personalization across web, SMS, WhatsApp, and voice).
The platform targets high-transaction verticals like wellness, home services, e-commerce, and hospitality where the combination of inbound responsiveness and proactive outreach drives measurable retention and revenue. Built on six years of production-grade communication infrastructure, it enables businesses to deploy conversational AI agents without specialized AI expertise.
https://www.cometchat.com/full-stack-agent-platform
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CometChat is pivoting from its in-app communication infrastructure roots to become a full-stack AI agent platform. The expansion strategy focuses on three pillars: Proactive Outbound Intelligence (agents that autonomously monitor conditions and contact customers before they reach out), Multi-Agent Orchestration (a visual workflow builder for coordinating specialized agents without code), and a Customer Intelligence Layer (automatic extraction of customer preferences for personalization across web, SMS, WhatsApp, and voice).
The platform targets high-transaction verticals like wellness, home services, e-commerce, and hospitality where the combination of inbound responsiveness and proactive outreach drives measurable retention and revenue. Built on six years of production-grade communication infrastructure, it enables businesses to deploy conversational AI agents without specialized AI expertise.
https://www.cometchat.com/full-stack-agent-platform
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